Frequently Asked Questions
Everything you need to know about shopping with ReGo Trading
What shipping methods do you offer?
We provide standard and expedited shipping options across the country. Delivery times typically range from 3 to 7 business days depending on your location.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
ReGo Trading accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
Are the products on ReGo Trading authentic?
Yes, we guarantee that all products sold on our platform are 100% authentic and sourced directly from reputable manufacturers and authorized distributors.
Do you offer international shipping?
Currently, we primarily ship within the domestic region. Please contact our support team to see if international shipping is available for your specific destination.